TransportSolutions
Support accessible booking, dispatch, and passenger communication with a model proven in Transport NSW Book & Ride.
Figures shown reflect the Transport NSW Book & Ride delivery scope.
Transport service models that keep booking and operations aligned
Fleet Management
Manage bookings, vehicles, and passenger service with a proven Book & Ride-style operating model.
Aviation Communications
Flight delays cascade into rebooking queues. The IVR identifies the disrupted flight, offers rebooking or SMS updates, and routes only unresolved passengers to agents.
Rail Operations
Platform delays trigger automated passenger updates by line, station, and journey stage — reducing call volumes and keeping travellers informed before they call.
Maritime Systems
Vessel scheduling, berth allocation, and crew communications coordinated through one service model — with speech recognition tuned for maritime terminology.
Proven in NSW transport service delivery
Figures shown reflect the Transport NSW Book & Ride delivery scope.
Booking journeys start in Architect
Booking flows
Authored as Interactions with branching for accessibility, vehicle type, and region.
Dispatch rules
Fleet allocation and driver assignment logic reviewed by the team before publish.
Passenger updates
SMS and app notification content drafted and approved inside the Blueprint.
Explore the platform
Camlin Architect
Design and review workspace inside Camlin Connect
Camlin Avatar
On-screen assistant for websites, web apps, and guided service
Camlin Contact
Queues, routing, and live service operations
Camlin Speech
Speech recognition, voice prompts, and key-detail capture
Camlin Insight
Change history, diagnostics, and audit support
Camlin Biometrics
Identity checks and voice verification