Accessible public services,hosted on your terms
Help citizens reach the right service first time, with accessible journeys, clear records and deployment options that fit public-sector constraints.
Proven in NSW public sector delivery. Ready for yours.
Citizen Services
Design once in Camlin Connect. Deliver accessible service on voice, web, chat and guided digital journeys.
Secure Communications
Secure service with Australian hosting options, audit support and tighter operational control.
Accessible service delivery
Accessible experiences with language support, visual guidance and design choices suited to public service.
Documentation & Compliance
Every change, approval and deployment recorded in Insight. Searchable audit evidence for governance and compliance teams.
Built for sensitive environments
Air-gapped and on-premises options
Run Camlin Connect in disconnected or tightly controlled environments, including on-premises sites where internet access is restricted.
Private and hosted AI options
Choose the AI approach that fits your policy and security needs, including private on-premises options where required.
Need the high-assurance track?
Air-gapped deployment with locally verified licensing, a validated No-AI runtime mode, Keycloak/OIDC identity and the sovereign speech supply chain. Covered in depth on the sovereign deployment page.
The Camlin Connect family
Explore the platform
Architect designs it, Speech hears it, Avatar shows it, Contact runs it, VoiceID verifies the caller and Insight proves it. Companion, Create and Team bring the same avatars to your website, your ideas and your meetings.
- Camlin ArchitectDescribe the service, test it on every channel, publish.
- Camlin AvatarA live avatar on the call, on your website and in meetings.
- Camlin ContactVoice, SIP trunks, queues, visual IVR and SMS, run live.
- Camlin SpeechRecognition and Camlin Voice text-to-speech, hosted in Sydney.
- Camlin InsightTraces, diagnostics, change history and audit evidence.
- Camlin VoiceIDConsent-first voice enrolment and verification in the call.
- Camlin CompanionAn avatar for your website that can answer your phone.
- Camlin CreateNewThe maker you talk to. First month free. (opens in a new tab)
- Camlin TeamNewMeetings with specialist avatar seats. (opens in a new tab)
Modernise public service without losing control
Wheelchair Book & Ride: accessible booking at scale
Wheelchair-accessible taxi booking for Sydney, delivered with Spinal Cord Injuries Australia (SCIA) for Transport for NSW, used by people with disability who need an accessible taxi. Nuamedia built the platform and has hosted and run it on AWS since launch.
Metrics shown here relate to the Wheelchair Book & Ride scope described in the case study.
About the service: SCIA: Wheelchair Book & Ride (opens in a new tab)Transport for NSW: Wheelchair Book & Ride (opens in a new tab)