Live now

Our receptionist is an AI avatar. It’s answering the phone right now.

Call +61 2 5300 6005 and talk to a live, lip-synced 3D avatar built on Camlin Connect — the platform where AI agents build your whole customer service: voice, web chat, SMS, and avatar, from one description.

Call the live demo — +61 2 5300 6005

Prefer to type? The same avatar is in the corner of this page — ask it anything.

Runs sovereign too: the same platform deploys on-premise or air-gapped on your Docker or Kubernetes — proven in production, alongside shared SaaS and dedicated cloud.

Sovereign deployment →
AGENTS BUILD IT — YOU STAY IN CHARGE

You describe. Agents build. You review. It loops.

Describe the service in plain language. Agents build it, you review, it loops until you approve. If you know Cursor: it’s that workflow, for customer service.
See how it works
AGENT MEETINGS

Watch AI specialists discuss your service. Interject. Steer. Get decisions.

Watch avatar specialists discuss your service, interject when you disagree, and walk out with plans applied directly to the application.
See how it works
TALK TO YOUR SERVICE

Talk to any part of your running service

Every Interaction is an agent you can literally talk to — like being able to talk to your codebase.
See how it works
THE LIVE AVATAR MOMENT

A live avatar speaking in sync with a real voice call

A 3D avatar lip-syncs to a live voice call in real time — on the customer’s own phone screen, with an SMS continuation when the call ends.
See how it works

The avatar in the corner of this page is Camlin Companion — the same embeddable avatar you can put on your own site with one script tag.

companion.camlinconnect.com.au →
Transport NSW — accessible booking with avatar guide
A national telco — IVR modernisation, 2M+ calls/month migrated
A defence-adjacent network operator — years of production operations
A state planning authority — service-desk CRM delivery
A major bank — voice-biometrics identity verification pilot
Federal-scale tender — air-gapped, 3,400-agent deployment
Transport NSW — accessible booking with avatar guide
A national telco — IVR modernisation, 2M+ calls/month migrated
A defence-adjacent network operator — years of production operations
A state planning authority — service-desk CRM delivery
A major bank — voice-biometrics identity verification pilot
Federal-scale tender — air-gapped, 3,400-agent deployment
Transport NSW — accessible booking with avatar guide
A national telco — IVR modernisation, 2M+ calls/month migrated
A defence-adjacent network operator — years of production operations
A state planning authority — service-desk CRM delivery
A major bank — voice-biometrics identity verification pilot
Federal-scale tender — air-gapped, 3,400-agent deployment
16.8M
CALLS/YEAR
designed for ATO-scale voice operations
3,400
AGENTS
supported in a single tender scope
5
CHANNELS
voice, chat, SMS, avatar, web from one app
Weeks
TO PILOT
scoped to your service model

Delivered at scale. Real deployments, real outcomes.

One named public case study, and delivery patterns from engagements we can’t name — described honestly, with the outcomes that mattered.

Australian-built engineering team
Air-gapped and on-prem deployments
BYOK model control
Data residency options

Selected work

Transport NSW Book & Ride

Accessible bookings across voice, web, and mobile — the whole platform running as one system for NSW citizens with disabilities.

Read the case study →
Reported period
12 months

Of accessible booking operations in production.

Channels
Voice · Web · Mobile

One connected journey, designed around assistive tech.

Accessibility
WCAG 2.1 AA

Screen-reader and voice-navigation support throughout.

BUILD ONCE, RUN EVERYWHERE

Voice, chat, SMS, avatar, web — from one approved app

One approved service definition runs on every channel — as shared SaaS, dedicated cloud, or sovereign on-premise.
Voice/IVR
Web Chat
SMS
3D Avatar
Mobile

Air-gapped deployments

Containers, on-prem, or fully disconnected. Public SaaS is optional, not mandatory.

Bring your own models

Ollama for disconnected environments; OpenAI, Claude, Gemini, Bedrock where policy allows.

Australian-built

Engineering team in Australia, with data residency and hosting models for sensitive deployments.
Sovereign & high-assurance deployment — air-gapped, No-AI runtime, sovereign speech →
RECENT RELEASES

What's new in Camlin Connect

Shipping, not roadmap. Everything below is in the platform today and visible in walkthroughs.

Camlin Companion

The embeddable site avatar — one script tag, crawled knowledge, and a console in Architect. It runs on this page.

Live streaming speech recognition

Camlin Speech streams recognition live with natural-pause endpointing — the same engine behind this site’s companion mic.

Builder chat that does the work

The Architect chat agent executes plan TODOs and operates the console, not just answers questions.

External agent flow-edit API

Your own agents and tools can edit flows through a governed external API.

Contact-centre statistics

Live channel statistics plus corrected transfer and abandonment analytics in Insights.

Verify & Fix

Branch-coverage tests across voice, chat, and Visual IVR, with AI-proposed repairs behind a clear diff.

SEE THE PRODUCT PROOF

A platform worth seeing live

Review agent generation, live avatar meetings, voice-call sync, and channel rollout with the team building the product.
See how it worksSee the live avatar