CAMLIN SOLUTIONS

Proven solution patterns, ready to adapt on Camlin Connect

Start from a working model: AI receptionist, service desk, fleet operations or hospitality ordering. Then adapt it on Camlin Connect to your channels, your policies and your deployment. Nobody starts from a blank page.
4
Solution models
Desk, receptionist, fleet, ordering
3
Industry variants
Public sector, telco, transport
1
Platform underneath
Built on Camlin Connect
Which industries do you have ready-made solutions for?

Camlin Receptionist Pro

AI receptionist on voice and web

A lip-synced avatar receptionist that answers the phone and greets web visitors, built on Camlin Speech and Avatar. Routes callers, captures intent and hands off with context. It does not take lunch.

Key Benefits

Always-on front desk
Consistent caller experience
Speech + avatar in one product
Extends to SMS and chat
Call the live demo

Live phone answering

Inbound calls answered by a natural, lip-synced avatar receptionist.

Web visitor greeting

Site visitors get the same avatar, in the browser.

Camlin Speech underneath

Streaming recognition and Australian voices with natural pause endpointing.

Avatar lip-sync

A visible 3D avatar with frame-accurate speech sync on every channel.

Camlin Desk

Service desk chat with GitLab ticketing

Camlin Desk handles service requests in chat while GitLab tickets stay in sync behind the scenes. Staff explain the issue, get guided help and escalate without bouncing between tools.

Key Benefits

Less manual triage
Faster first response
GitLab stays in sync
Support can scale further
Desk walkthrough: chat plus GitLab ticketing

Watch Camlin Desk guide a support request while the GitLab ticket keeps itself up to date.

Camlin Taxi

Booking, dispatch, and fleet operations

Camlin Taxi runs booking, dispatch, tracking and passenger updates in one workflow. For operators who want to see the fleet, not phone around for it.

Key Benefits

Clearer fleet visibility
Faster dispatch decisions
Better passenger communication
Less manual coordination
See the Book & Ride story

Live fleet visibility

Vehicles, driver status and availability in one view.

Dispatch support

Allocate jobs by location, availability and your own efficiency rules.

Route planning

Clearer routes, less manual coordination.

Passenger updates

SMS and app notifications keep passengers informed along the way.

Cafe Bot

Ordering, payment, and fulfilment

Cafe Bot runs ordering for cafes and restaurants across voice, mobile, web and payment from one system. Orders, fulfilment and customer updates stay in step on every channel.

Key Benefits

More consistent ordering
Faster service
Better upsell opportunities
Ordering and payment stay aligned

Orders across channels

Voice, mobile, web and in-store ordering from one connected system.

Payment integration

Payment stays connected to the order and to fulfilment.

Suggested add-ons

Order history and preferences suggest the next add-on or meal.

Kitchen and fulfilment flow

Orders move through kitchen and fulfilment without double handling.

INDUSTRY SOLUTIONS

Industry variants, proven in the field

Public sector, telco and transport variants on the same platform, each shaped by a real deployment.

Public Sector

Wheelchair Book & Ride with SCIA for Transport for NSW — WCAG 2.1 AA, thousands of monthly bookings, delivered on time. Air-gapped and on-prem deployment.

Telecommunications

Built for high-volume voice. Mass-outage IVR, IVR migration without a platform rebuild, and continuity across 5 channels.

Transport

Proven on Wheelchair Book & Ride: accessible taxi booking for people with disability in Sydney, with SCIA for Transport for NSW. WCAG 2.1 AA.

WHY CAMLIN SOLUTIONS

Weeks to a working pilot, not months

Typical pilot programmes reach a working service in weeks, not months. Start from a proven model and shape it.

Faster starting point

Start from a working model, not a blank page.

Built from live patterns

Products and service patterns already running in real environments.

Connected to the platform

Design, channels and operations stay aligned as the solution grows.

Flexible deployment options

Australian support, with private, cloud and sensitive-environment options.

GET STARTED

Not sure which one fits?

We will walk through the receptionist, service desk, transport or ordering model closest to what you run.
Talk through your use case