CamlinSolutions
Start with a working service desk, fleet, or ordering system built from Camlin Connect, then shape it to fit your operation.
Camlin Desk
Service desk chat with GitLab ticketing
Camlin Taxi
Booking, dispatch, and fleet operations
Cafe Bot
Ordering, payment, and fulfilment
Camlin Desk
Service desk chat with GitLab ticketing
Camlin Desk helps teams handle service requests through chat while GitLab tickets stay in sync behind the scenes. Staff can explain the issue, get guided help, and escalate work without bouncing between tools.
Key Benefits
See how Camlin Desk guides a support request while GitLab tickets stay up to date.
Camlin Taxi
Booking, dispatch, and fleet operations
Camlin Taxi helps transport operators manage booking, dispatch, tracking, and passenger updates in one workflow. It suits services that need clearer fleet visibility and less manual coordination.
Key Benefits
Live fleet visibility
See vehicles, driver status, and availability in one operational view.
Dispatch support
Allocate jobs based on location, availability, and efficiency rules.
Route planning
Plan routes more clearly and reduce unnecessary manual coordination.
Passenger updates
Use SMS and app notifications to keep passengers informed during the journey.
Cafe Bot
Ordering, payment, and fulfilment
Cafe Bot helps cafes and restaurants run ordering across voice, mobile, web, and payment flows from one system. It keeps orders, fulfilment, and customer updates aligned across channels.
Key Benefits
Orders across channels
Handle voice, mobile, web, and in-store ordering from one connected system.
Payment integration
Keep payment processing connected to the order flow and fulfilment process.
Suggested add-ons
Use order history and preferences to suggest the next best add-on or meal.
Kitchen and fulfilment flow
Keep orders moving through kitchen and fulfilment systems without double handling.
Industry variants with proven deployments
Public Sector
Transport NSW — WCAG 2.1 AA, thousands of monthly bookings, delivered on time. Air-gapped and on-prem deployment.
Telecommunications
Proven at 16.8M calls/year, 3,400 agents. Mass outage IVR, IVR migration, and 5-channel continuity.
Transport
Book & Ride proven — accessible transport for thousands of citizens across NSW, WCAG 2.1 AA.
Weeks to working pilot, not months
Faster starting point
Begin from a working model rather than a blank page.
Built from live patterns
Based on products and service patterns already used in real environments.
Connected to the platform
Design, channels, and operations stay aligned as the solution grows.
Flexible deployment options
Australian support with private, cloud, and sensitive-environment choices.
Explore the platform
Camlin Architect
Design and review workspace inside Camlin Connect
Camlin Avatar
On-screen assistant for websites, web apps, and guided service
Camlin Contact
Queues, routing, and live service operations
Camlin Speech
Speech recognition, voice prompts, and key-detail capture
Camlin Insight
Change history, diagnostics, and audit support
Camlin Biometrics
Identity checks and voice verification