Implementation, delivery and support

Professional services for complex service delivery.

Nuamedia helps teams implement, extend and run Camlin Connect in real service environments. Bring in the engineers who build it for architecture, integration, secure deployment, migration and managed operations across voice, digital and guided journeys.

15+
Years of delivery
Private
Deployment options
Managed
Run and support
See engagement models
The people who write Camlin Connect are the people who roll it outA businessman holds up his phone: the receptionist avatar is on the glass and the call is live. Beside him the engineer who built it points at the screen. The same team writes the product and turns it on with the customer.The people who write it roll it out.
“What engineering and delivery services do you offer, and how quickly can we get to a pilot?”
PROFESSIONAL SERVICES

Implementation, migration and ongoing delivery

Engineers who roll out Camlin, extend the systems around it and keep live service moving.

Software engineering

Implement new service journeys, portals and automation around Camlin and the systems beside it

  • Journey and workflow implementation
  • Customer and staff interface delivery
  • Real-time integrations and event-driven systems
  • API design and service orchestration
Team Size:Dedicated engineers
Security:Regulated delivery experience

Cloud architecture on AWS and Google Cloud

An AWS Partner with 15+ years rolling out complex telco and federal and state government systems on AWS, including running SCIA Wheelchair Book & Ride for Transport for NSW on AWS since launch

  • AWS architecture design and implementation
  • Automated deployment across AWS and Google Cloud
  • Private, hybrid and air-gapped rollout planning
  • Cost optimization and performance tuning
Team Size:Cloud specialists
Security:Regulated delivery experience

AI architecture and integration

Add speech, AI assistance and automation to existing journeys without breaking the operating model

  • Speech and assistant integration
  • Retrieval and workflow orchestration
  • Prompt and policy integration
  • AI rollout into existing systems
Team Size:AI specialists
Security:Available

Delivery workflows and GitLab

Improve release flow, auditability and DevSecOps delivery for product and service teams

  • GitLab rollout and configuration
  • CI/CD pipeline design and optimization
  • Change and release workflows
  • Migration and enablement
Team Size:Experienced engineers
Security:Security-minded delivery

Public sector and regulated programmes

Deliver in public-sector and tightly controlled environments where data location and change control matter

  • Private, on-premises, and air-gapped deployment patterns
  • Security and compliance architecture
  • Controlled delivery workflows
  • Teams experienced in sensitive programs
Team Size:Security-minded engineers
Security:Public-sector delivery experience

Managed services and support

Keep live service platforms stable with monitoring, response, maintenance and ongoing tuning

  • Monitoring and operational support
  • Patch and release management
  • Performance tuning and resilience work
  • Planned improvements without major disruption
Team Size:Dedicated Teams
Security:Flexible support
PUBLIC SECTOR HERITAGE

Delivery experience in regulated environments

We have delivered where access, rollout and data handling need tighter control, including private and air-gapped deployments.

Regulated delivery experience

Engineers experienced with sensitive public-sector and regulated delivery programs.

Ready for secure delivery planning

Secure development

Secure development practices for sensitive systems and tightly controlled change environments.

Built around secure delivery practices

On-premises deployment

Air-gapped and on-premises deployment support for critical and tightly controlled environments.

Designed for tightly controlled environments
PLATFORM CONNECTION

Engineers who build with Architect. Weeks to pilot.

Our engineers work in Camlin Architect, the same workspace where your team designs Blueprints and approves changes before they go live. Typical pilot programmes reach a working service in weeks, not months. Wheelchair Book & Ride, for SCIA and Transport for NSW, was delivered on time in 12 months from contract.
ENGAGEMENT OPTIONS

Ways to work with us

Pick the model that fits your stage: a focused rollout, an embedded team or ongoing live support.

Project-based

Focused delivery for a clear rollout, migration or implementation outcome

  • Defined scope
  • Clear milestones
  • Delivery plan
  • Dedicated team
Best for: Rollouts and migration work

Dedicated team

An embedded team for ongoing platform, integration and service work

  • Your extended team
  • Ongoing support
  • Deep integration
  • Flexible scope
Best for: Longer platform programmes

Managed services

Ongoing support for live service systems and production environments

  • Managed monitoring
  • Proactive support
  • Operational response
  • Regular updates
Best for: Live service operations

The Camlin Connect family

Explore the platform

Architect designs it, Speech hears it, Avatar shows it, Contact runs it, VoiceID verifies the caller and Insight proves it. Companion, Create and Team bring the same avatars to your website, your ideas and your meetings.

See Camlin ConnectSaaS or your own infrastructure

Ready to start

Bring product and delivery depth into the rollout

Talk to the team behind Camlin about launching, extending or stabilising your service. Pilots reach a working service in weeks, not months.