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MULTI-CHANNEL ORCHESTRATION

CamlinConnect

Your team designs once, launches across all channels. Build for voice, SMS, email, web, mobile, API, and avatar from a single interface with continuous support from Australian engineers who understand enterprise complexity.

System Formula
Co = Runtime + Console + Analytics + AI + Code
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5 Integrated Modules

Camlin Connect combines five specialized modules into a unified orchestration platform.

Runtime

Seamlessly blends all communication channels - voice, SMS, email, web, mobile, API, and avatar - maintaining unified session information across every customer touchpoint for consistent, personalized experiences

Console

AI-enabled drag-and-drop visual builder for creating multi-channel applications. Design once, deploy everywhere - automatically generates experiences for calls, SMS, email, web, mobile, and avatar interactions

Analytics

Advanced analytics platform integrating with Camlin Insight for chat-to-data technology. Real-time insights across all channels with natural language querying and intelligent dashboards

AI Engine

Universal AI integration supporting all major ASR, TTS, NLU, AI, and LLM models. Vendor-agnostic platform lets you choose the best technology for each use case without lock-in

Code Engine

Intelligent code generation and deployment automation. Transforms visual designs into production-ready applications with built-in testing, versioning, and rollback capabilities

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Orchestration Hub

All modules work together through the central orchestration hub, enabling seamless multi-channel communication experiences.

Platform Integration

How Camlin Connect orchestrates and integrates with other Camlin products for comprehensive solutions.

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Avatar Integration

Visual Channel

Connect provides multi-channel orchestration that enables Avatar overlay technology across all communication channels.

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Speech Integration

Voice Processing

Connect orchestrates voice channels powered by Camlin Speech for Australian-optimized TTS/STT across all communication platforms.

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Contact Integration

Call Center

Connect provides multi-channel integration for Contact's automated voice system and call center management capabilities.

Advanced Web Console

Drag-and-drop interface with real-time preview. Design complex customer journeys visually and deploy instantly across all channels.

Visual Flow Builder
Drag-and-drop interaction design
Auto-Generation Engine
Intelligent channel adaptation
Real-Time Analytics
Performance monitoring and insights
Camlin Connect Console
SMS Flow: Customer Support
Auto-generating IVR...
Auto-generating Web...
Auto-generating Mobile...

One Design. Every Channel.

Revolutionary platform that creates interactions for one channel and automatically generates matching experiences across all communication platforms.

SMS & Messaging

WhatsApp, SMS, Telegram, and messaging platforms with intelligent routing and responses.

Voice & IVR

Traditional phone systems, modern IVR, and voice assistants with natural language processing.

Web & Digital

Websites, web apps, chatbots, and digital interfaces with consistent user experiences.

Mobile & Apps

Native mobile apps, progressive web apps, and mobile-optimized experiences.

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Explore Other Camlin Elements

Ready to Deploy Multi-Channel Orchestration?

Transform your enterprise communications with Camlin Connect's 5-module orchestration platform. From MicroK8s to Fargate - built for enterprise scale.

Australian Engineering Team with Enterprise Experience

Continuous support from engineers who've deployed at scale with Telstra, Optus, government agencies, and Transport NSW. Master supply agreements available for enterprise partnerships.

Weeks
Not Months to Deploy
24/7
Australian Support Team
15+ Years
Enterprise Experience
+61 2 9446 9125

Flexible enterprise agreements including master supply agreements, professional services contracts, and government procurement frameworks.