Enterprise-Grade Multi-Channel AI Solutions

Transform your business with our comprehensive suite of AI-powered solutions. Because our technology works across channels, we guarantee customer engagement that drives results and loyalty.

Enterprise-Ready
Proven at Scale
24/7 Support

Our Products

Each product in our suite is designed to solve specific enterprise challenges while working seamlessly together for comprehensive business transformation

Research-Driven Innovation

Our AI solutions are built on groundbreaking research in cognitive computing, natural language processing, and multi-channel technology

Multi-Channel AI

Solves the challenges faced by AI systems when interacting with multiple channels

Agentic AI Systems

Advanced AI agents that autonomously handle complex tasks across channels seamlessly

AI-Powered Analytics

Comprehensive analytics engine providing insights across all communication channels and system performance

Enterprise Integration

No-code platform with deep integration capabilities across AI, telecommunications, and enterprise systems

AI Integrations

  • Foundation Models

    Direct integration with OpenAI GPT-4, Anthropic Claude, Meta Llama 2, Mistral, Grok and many more.

  • AI Frameworks

    Utilises the best features from NVidia NIM, LangChain, LangGraph, and custom model support.

  • Speech & Emotion

    Advanced integration with Whisper, Hume.ai, AssemblyAI, and Deepgram for transcription and emotion analysis

  • Voice Technologies

    Comprehensive voice stack with Microsoft, Google, Amazon, Hume.ai, and all the major voice providers

  • Highly Secure

    Deploy in Offline environments, and highly secure systems for enterprise, government, and financial services

No-Code Development

  • Drag-n-Drop Conversation Builder

    Visual conversation design with automatic channel-specific code generation

  • Generative Channel Creation

    AI automatically generates channel-specific implementations from conversation flows

  • Enterprise Connectivity

    Universal API integration and RPA capabilities for seamless system interaction

Featured Solutions

NuaConnect Platform

Revolutionary intent-driven platform that automatically generates and manages conversations across all channels. Create once, deploy everywhere with our generative AI technology.

Generative Channel Creation

Define your intent once, and our AI automatically generates appropriate responses for voice, chat, email, and social media channels

Intent Engine

Advanced intent recognition system that understands user needs across all channels and automatically generates appropriate responses

12 Years of Research

Our team has been working on AI and NLU systems for a long time, and we've learned a lot about how to make them work together.

1→All
Channel Generation
<1s
Response Time
98%
Intent Accuracy
100%
Code Generation

Omnichannel Capabilities

  • Create once, deploy everywhere with automatic channel-specific code generation
  • AI automatically adapts conversation flow for each channel's unique characteristics
  • Works as a RAG (Retrieval Augmented Generation) system for all channels
  • Automatic code generation for new channels and integrations
  • Real-time synchronization of context and state across all channels
  • Full API support with automatic SDK and documentation generation
  • Smart device integration for IoT and embedded systems
  • Advanced email processing with attachment and template support
  • Embedded avatar experiences across web and mobile platforms
Communication Channels
Speech
SMS
WhatsApp
Calls
Web Chat
Avatar
Web App
Desktop
Mobile

NuaAvatar Technology

Revolutionary multichannel AI agents that handle calls, chats, and tickets through a single intelligent interface. Experience human-like conversations across all communication channels.

Multichannel Support

Seamlessly handles voice calls, browser chats, email, and ticketing systems with consistent personality and context awareness

Voice Interaction

Natural voice conversations with advanced speech recognition and real-time response generation

Browser Integration

Embedded chat interface for websites with full avatar visualization and real-time interaction

AI Capabilities

  • A multi-channel AI agent that handles voice calls, browser chats, email, and ticketing systems with consistent personality and context awareness
  • Handles interactions with natural conversation flow and emotional understanding
  • Embedded chat features for website integration with visual avatar representation
  • Seamless channel switching while maintaining conversation context
  • World leading technology that can overlay an avatar on any voice or video call
  • Real-time language translation and cultural adaptation
  • Intelligent handoff to human agents when needed
Performance Metrics
98%
Voice Accuracy
<1s
Response Time
95+
Languages
90%
Resolution Rate

Industry Leadership

Leading the conversation on AI's role in transforming customer communication

Industry Analysis

"The integration of AI into existing business processes isn't just about automation - it's about augmenting human capabilities and creating new possibilities for innovation."

Sam Altman

CEO, OpenAI

AI Summit

2023

"The next generation of AI tools will be about seamless integration and natural interaction. The companies that master this will define the future of human-AI collaboration."

Demis Hassabis

CEO, Google DeepMind

DeepMind Conference

2023

"Nuamedia's multi-channel AI technology represents one of the most significant advances in customer service automation we've seen in the last decade."

Geoff Letts

Optus

Enterprise Tech Forum

2021

Industry Impact

13 Years

Leading AI Innovation

Pioneer in multi-channel AI since 2011

1.3M+

Conversations Handled

Across all channels in 2023

94%

Cost Reduction

Average customer service savings

Ready to Transform Your Business?

Join leading companies using Nuamedia's AI solutions to revolutionize their customer experience