An AI based call centre used to
modernise self-service voice interactions, driving improved
customer engagement and increased automation capabilities.
Cost Savings
Usage based charges with no lock-in
contracts, or longer term options available. Integrates with all
cloud voice providers or the option of a phone number
in-the-cloud.
Multi-Platform
Camlin Apps can easily run as fully capable
and cognitive voice applications across many platforms like
IVR, Smart Devices, Web, Biometrics, Mobile and WebRTC.
A.I. Speech
Integrated with all popular speech
technology providers like AWS, Nuance, Google, DeepSpeech, IBM,
Apple and all home/smart devices that use speech technology.
Omnichannel
A Camlin Voice app can automatically bring
any other channel into the voice conversation (visual, SMS,
ChatBot) to very effectively supplement the speech experience.
Automation
Camlin Speech Apps work so well because they
are able to easily automate business rules/processes and API
interactions that are driven by speech and across many channels.
Replace IVR
If you have an existing IVR system that you
would like to modernise and cloud enable, then Camlin Apps are an
easy way to migrate and shut-down old IVR applications.