Services

Collaborating to create software that works best for you

We work with you as a team or can deliver on-spec.

Leave it to our expertise

Nuamedia has the experience to provide a solution your customers will love. Our dependable, passionate and happy team have wide ranging industry experience in banking, finance, insurance, telecommunications, utilities and government. We are enthusiastic about providing solutions with real value that is seen now and over time.

Omni Channel
Our CX IT Application developers are well versed and experienced in the design, development and delivery of multi-channel applications and services.

Managed Service
Whether we’re hosting your IT application in our cloud, or managing it for you on your premises, you benefit from our world-class support services.

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IVR
We’re experts in designing, developing and implementing next-generation IVR to produce intelligent, customer focused, conversational voice applications.

Our customers are testimony to our work

Built on our trust and value. We have helped companies in Australia improve millions of customer experiences for the last five years.

Nuamedia clients: Pizza Hut, Optus, Department of Transport WA, Commbank, Singtel

The people for your project

Every project has new and interesting challenges; we relish these and like to get stuck-in.

We believe in getting our quotes correct the first time.

We don’t like to have to resort to a lot of legal jargon or change requests, so we use advanced project coordination and estimating tools.

Maintainability

We have a special focus on the maintainability and supportability of software and platforms.

We believe in providing the true analytics of an applications performance and we build lots of data into everything we do.

So there is no doubt how an application is performing and you can never have too much analytical data!

Ongoing Support

We currently support critical systems that service millions of Australian customers and we provide a 24×7 or business hours technical support service that can work under the tightest SLAs and performance metrics.

We also use the best support technology to ensure things are tracked and fixed.

Want to understand a bit more about how we can help improve your customers experience?

Feel free to get in touch, a phone call or a coffee is always welcome.