Enterprise AI Solutions for Digital Transformation
Trusted by Leading Organizations Since 2011
Nuamedia delivers enterprise-grade AI solutions that drive measurable business outcomes. From intelligent automation to advanced analytics, our comprehensive suite of products helps organizations streamline operations, enhance customer experiences, and accelerate growth.
Trusted by leading telecommunications and enterprise organizations
Complete Enterprise AI Platform
A comprehensive suite of AI-powered solutions designed to transform your business operations and drive measurable results.
Enterprise-grade omnichannel platform that unifies all customer communications into a single, intelligent interface.
Reduce response times by 60% and increase customer satisfaction
Next-generation service desk platform that combines multi-channel AI agents with avatar-based customer support.
Cut IT resolution time by 45% while improving customer experience
AI-powered contact SIP and WebRTC automation platform solution with advanced AI speech and voice recognition
Enhance customer experience with intelligent contact management
Unique AI avatars for your brand, turn your existing IVR or chatbots into human-like avatars that can even answer calls
Bring your chatbots or IVR systems to life with human-like avatars
Advanced Database Interactions using Natural Language and Chat to Database Technology that can predict outcomes
Gain actionable insights and improve decision-making with AI
Pre-built enterprise solutions and industry-specific applications powered by our AI technology stack
Get to market faster with proven, production-ready solutions
Trusted by Industry Leaders
Transforming Industries with AI
Delivering measurable outcomes and enterprise excellence through innovative AI solutions
Telecommunications
Visual IVR & Voice AI
Automated Support
Financial Services
Voice Biometrics
AI-Powered Analytics
Government
Citizen Services
Digital Transformation
Enterprise-Grade Solutions
Built for scale and security, our solutions meet the demanding requirements of large organizations while maintaining flexibility and ease of use.
- DevSecOps Leaders
- Research Based
- 99.99% Uptime SLA
Innovation & Research
Our dedicated R&D team continuously develops cutting-edge AI technologies, ensuring our clients stay ahead in the digital transformation journey.
- Advanced AI Research
- Industry Partnerships
- Continuous Innovation
Expert Support & Service
From implementation to ongoing optimization, our team of experts ensures your success with comprehensive support and guidance.
- 24/7 Support
- Dedicated Success Manager
- Training & Resources
Featured Case Study: Optus Visual IVR
How we helped Optus transform their customer experience with AI-powered visual interactions, achieving 45% faster resolution times and a 60% increase in customer satisfaction scores.
Pioneering the Future of Enterprise AI
Our dedicated research labs drive innovation in AI technologies, setting new standards for enterprise solutions
Visual RAG Systems
Next-gen AI Vision
Advanced visual processing with semantic understanding.
Visual RAG Systems
•Next-gen AI VisionAdvanced visual processing with semantic understanding.
Multi-Channel Avatar
•Unified AI InterfaceSeamless AI interactions across all platforms.
Voice Technologies
•Smart Voice SolutionsEnterprise-grade voice biometrics and IVR.
DevSecOps Virtual Agents
•AI Service DeskAutomated security and workflow monitoring.
Omnichannel AI
•Unified ExperienceSeamless interactions across all channels.
Enterprise Innovation Timeline
Over a decade of pioneering enterprise solutions and technological breakthroughs
Telecommunications Innovation
Pioneered Australia's first Visual IVR deployment in 2012, establishing long-term partnerships with Optus and Telstra. Implemented enterprise-scale natural language processing systems and advanced speech recognition solutions, significantly enhancing customer interaction capabilities across multiple channels.
Financial Services Integration
Delivered enterprise solutions for major financial institutions including CBA's service optimization, AMP's API infrastructure enhancement, and Macquarie Bank's voice biometrics implementation. Specialized in secure, scalable systems for the banking sector.
Government & Enterprise Solutions
Implemented advanced speech recognition systems for Department of Transport WA, secure communication infrastructure for Correctional Services, and specialized visualization tools for Department of Defence. Developed enterprise-grade NLP solutions for commercial sectors, including Pizza Hut's voice ordering system.
Research & Development
Pioneering breakthroughs in AI and enterprise technology through our dedicated research labs. Key focus areas include advanced speech systems, voice biometrics, multi-channel intelligence, and ethical AI development. Strategic collaborations with Auraya Systems and leading research institutions drive innovation in voice recognition and biometric security solutions.
Research Focus
- • Natural Language Processing
- • Advanced Speech Systems
- • Ethical AI Development
- • Multi-Channel Intelligence
Lab Locations
State-of-the-art research facilities in Sydney's Northern Beaches, featuring cutting-edge AI and omnichannel technology testing environments.
Transform Your Enterprise with AI
Join industry leaders who trust Nuamedia to drive innovation and deliver measurable business outcomes.
Enterprise-Grade Solutions
Built for scale and security, our solutions meet the demanding requirements of large organizations while maintaining flexibility and ease of use.
Innovation & Research
Our dedicated R&D team continuously develops cutting-edge AI technologies, ensuring our clients stay ahead in the digital transformation journey.
Expert Support & Service
From implementation to ongoing optimization, our team of experts ensures your success with comprehensive support and guidance.
Trusted by leading enterprises worldwide